More than 20 councils are switching to mobile apps in place of pay and display parking metres.

In England, more than 20 councils are doing away with pay-and-display parking metres in favour of requiring customers to use an app.

Eight local governments, all in London, have already completely removed their machines, while 14 others have done so in part.

Councils claim that by lowering the possibility of theft and minimising the need to upgrade equipment, this saves money.

However, organisations claim that the modifications are “disastrous” for those without smartphones, particularly the elderly.

Increasing numbers of governments are doing away with traditional pay-and-display metres as mobile operators disable the 3G networks required to accept card payments on older equipment.

Councils claim that in addition to the costs of collecting cash, there is also a risk of theft from cash machines.

16 of the 24 London boroughs, or 50 percent, have done away with some or all of their equipment.

Councils like Bromley, Enfield, Kensington and Chelsea, and others have already withdrawn all of their devices.

Others have removed certain machines or are in the process of doing so, including Slough and Brighton and Hove.

Many governments give the option to pay by phone or in a nearby store in addition to payment via an app.

None of the councils that responded in Scotland, Wales, or Northern Ireland removed pay-and-display devices.

Drivers without cellphones, according to Enfield Council, can purchase parking scratch cards at libraries or pay with cash or a card at nearby businesses. It claimed the council would save £44,000 a year by getting rid of the pay and display machines.

Customers often complain about having to download multiple apps for various areas, even though councils all over the country utilise at least ten distinct apps.

There should always be an offline payment alternative, according to Caroline Abrahams, charity director at Age UK, to prevent older people and others without smartphones from being left out.

If an older person who relies on their automobile for transportation were prevented from legally parking it close to where they need to go, it would be highly sad for everyone affected and terrible news for businesses as well.

According to a spokesman of the Department for Levelling Up, Housing and Communities, councils, They have a responsibility to ensure that they do not discriminate in their decision-making against vulnerable or elderly individuals, and they should decide what is best for their own community.

A representative of the Local Government Association, which speaks for councils in England and Wales, said: “Some councils who run physical parking metres are facing significant issues as a result of the loss of the 3G network.

Parts of the parking services provided by authorities have been digitised as a result of this transformation and other customer trends.

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