Delta passengers stranded on a far-off island are advised to be grateful they avoided a collision.

As a result of being suddenly stuck for more than 12 hours this weekend on an island in the middle of the Atlantic Ocean, passengers of Delta Air Lines resorted to social media to voice their displeasure with the business.

Friday’s Flight 157 was diverted to the island of Terceira shortly after departing from Ghana due to a “mechanical issue with a backup oxygen system,” a Delta representative told Insider.

According to tales shared by multiple travellers on social media, the 215 passengers spent a significant portion of their time on the island without food, water, or updates from employees.

Nana Asante-Smith, a passenger, claimed on Facebook that she and other passengers had been treated with reckless disregard for human life and well-being.”

Asante-Smith reported that the hundreds of stranded travellers were contained in a section of the airport with partitions, with the majority of them evidently lacking the permits necessary to move freely across the island and airport.

According to Asante-Smith, this was the last time passengers saw any Delta employees during the event until they were taken away to a hotel.

She claimed, “Delta abandoned us, and Terceira Islands airport staff treated us like roaches invading their territory.”

Asante-Smith said that until a cafe opened later in the day, passengers were forced to sip water from bathroom taps for hours. She also said that some ham sandwiches were finally served, much to the chagrin of many Muslim visitors with dietary requirements.

Asante-Smith’s testimony was corroborated in a post by another traveller, Kiaundra Eggleston, who called the waiting area “purgatory.”

According to Asante-Smith, airport staff advised irate customers to refrain from beginning a “revolution.”

A staff member allegedly encouraged Eggleston to be thankful that her plane hadn’t crashed into the water.

Passengers were eventually put on an aircraft to JFK following their half-day stay at the claustrophobic island airport. Travelers claimed that after reaching New York, they were left to battle for compensation and recompense for the horror they had gone through.

Asante-Smith added, “We were met with complaints about the airline being overbooked and fruitless reminders to save receipts for reimbursement.”

An insider was informed by Delta that refunds were eventually given to the travellers.

Leave a Reply

Your email address will not be published. Required fields are marked *